FAQ

Frequently Asked Questions

  • Are your products authentic?

    Yes, all our products are 100% authentic and directly imported from South Korea. We guarantee the quality of our products and provide sourcing information upon request.

  • What is the delivery time?

    We deliver your order within Bahrain in 2-5 business days after payment confirmation. For large orders, it may take a bit longer, and you will be informed of any delay.

  • Can I return a product if I don't like it?

    Yes, we accept returns within 14 days of receipt, provided the product is in its original condition and unused. Please contact us before returning to arrange the process.

  • How do I choose the right product for my skin type?

    You can contact our customer support team via WhatsApp or email, and we will be happy to help you choose the right products based on your skin type and needs. We also provide detailed descriptions on product pages.

  • Do you offer international shipping?

    Currently, we only offer local shipping within Bahrain. However, we are working on expanding our services to include GCC countries soon. Stay tuned!